Risk and Liability
A Quality System recommended by CQS will allow the business to identify both WH&S and Corporate Risks and implement control measures to minimise risk and liability.
In the unfortunate circumstance of an incident being experienced, the business will be able to demonstrate risk mitigation strategies and allow senior management to minimise their liability and costs of insurance pay outs.
Profitability
CQS recognise that engaging your biggest asset, your team, is one of the easiest and most rewarding changes we can recommend.
By promoting, supporting and encouraging a culture of continuous improvement, your Organisation can tap in to this resource to identify more efficient ways of operating. This will lead to less wastage and better time management.
Following our recommendations to create and manage a set of policies and procedures will ensure that processes are followed in line with contractual requirements.
This always leads to improvement on the bottom line and leading to a more profitable organisation.
Customer Satisfaction
Having clearly defined processes in place as recommended by our well experienced consultants will ensure that products and services are delivered to specification and eliminate the opportunity for dissatisfaction or rework.
Regular customer surveys as created and managed by CQS, and will ensure that satisfaction is tracked and improved where possible, creating harmonious business relationships and raving fans.
Competitive Edge
In this extremely competitive world, it is important that businesses have a competitive edge. Marketing the fact that you are a Quality Assured business will give greater customer confidence and will create longer standing customers, a larger customer database and ongoing referrals. A Quality Management System as recommended by CQS will create a streamlining of processes, leading to a high-quality product or service at a lower cost.
Government Contracts
Having Quality systems and processes in place will open up new opportunities in becoming a supplier to Local, State and Federal Government agencies. Having a Certified Quality System is essential prior to being able to make applications through the Tender Submission process.
Community Support Services
For all organisations providing to support to disadvantaged individuals and their families, there are safeguards in place to ensure that their wellbeing is supported, taken care of and that they are free from abuse and neglect. CQS are able to create a Quality System which will meet all relevant Legislative Standards set by Government.
